Terms & Conditions
AIW GENERAL TERMS & CONDITIONS OF SALE
ACCEPTANCE OF ORDER
In placing an order with Air Industrial Works (hereby referred to as AIW) customers acknowledge their awareness and acceptance of these general terms and conditions of sale. Orders are considered accepted when confirmed by AIW.
All quotation pricing shall be firm for a period of 30 days from quotation date.
If using a Purchase Order, the pricing on such Order total must match AIW’s price.
Delivery of all quoted items is subject to prior sale. Availability of items cannot be verified until after an order is confirmed.
All items are quoted/supplied FOB our warehouse (Houston, TX). You are free to use a prepaid carrier, and send us the shipping information. Otherwise we will prepay and add the shipping charges to your invoice.
RETURNS, ERRORS, DAMAGES, and SHORTAGES
All claims of errors, damages and shortages must be reported as soon as possible upon receipt of your order. All claims must be in writing by email to the address above referencing our order number. Claims of errors, damages, and shortages must be received in writing within two (2) days of delivery/pickup, otherwise the claim must be disallowed. Items must be in new/unopened condition to be allowed for return. Item must be received within 14 days of filing return, or claim will be denied.
Orders or items cancelled after placement of an order are subject to a cancellation fee. Custom and specialty items are non-cancellable and non-returnable and will be billed as quoted.
Payment terms are listed on all quotations. Any offered discount becomes invalid, after the credit period has passed. If paying by check, each check or rejected electronic payment that is returned there will be a $50 returned check fee.
TERMS OF SALE
Past due accounts will be subject to interest charges on the balance due at the rate of 1.5% per month (18% annual percentage rate) until the account is paid in full. If a past due account is referred to an attorney for collection the debtor customer will pay all costs of collection, including attorney's fees, collection agencies, court fees, etc., which are hereby stipulated to be a minimum of $5,000.00. This agreement shall be governed and construed in accordance with the laws of the United States of America and the state of Texas and any disputes arising out of this agreement shall be resolved in the federal and/or state courts of Texas. AIW reserves the right to withhold shipment to customers with a past due balance.
AIW practices electronic invoicing. AIW will email Invoice(s). The time frame for paying within the agreed upon terms begins the day the Packing List(s) and the Invoice(s) are e-mailed.
In the event there is a supply contract in place between AIW and the buyer, the agreed terms and conditions of the supply contract shall take precedence over AIW terms and conditions herein presented.